Trouble Charging iota

Place iota on charger to receive software update!

  • Slide the iota into the charging dock
  • Make sure the gold contacts on the bottom of the iota match up with the gold prongs on the charger
  • Plug the USB Cable into a power source like a computer


If the problem persists, please submit a support request.




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    Answer some obvious questions!
    Does it slide in in either orientation?
    How long does it take to charge under normal use?
    How much current/Watts does it draw during charge?
    What does the LED do? What do other LED colors and patterns mean?

    What does "Place iota on charger to receive software update!" mean exactly? How will I know if the iota is getting an update?